How to Schedule a Video Visit with an Inmate
In today’s digital age, technology has made it easier than ever to stay connected with loved ones, even when they are miles away. For those who have family or friends incarcerated, scheduling a video visit can be a vital way to maintain a sense of normalcy and keep the lines of communication open. If you’re wondering how to schedule a video visit with an inmate, here’s a step-by-step guide to help you through the process.
1. Research the Facility’s Policies
Before you can schedule a video visit, it’s important to understand the specific policies and procedures of the correctional facility where the inmate is housed. Each facility may have different requirements and restrictions, so it’s crucial to familiarize yourself with these rules. You can typically find this information on the facility’s website or by contacting their visiting department directly.
2. Obtain the Inmate’s Visiting Information
To schedule a video visit, you’ll need the inmate’s visiting information, which may include their full name, inmate number, and the specific unit or pod they are assigned to. This information can usually be obtained by contacting the facility’s visiting department or by checking the inmate’s visiting schedule, which is often available online.
3. Choose a Video Visit Provider
Most correctional facilities require you to use a specific video visit provider for scheduling and conducting video visits. These providers offer various plans and pricing options, so it’s important to research and choose the one that best fits your needs. Some popular video visit providers include Global TelLink (GTL), JPay, and Securus.
4. Create an Account with the Video Visit Provider
Once you’ve chosen a video visit provider, you’ll need to create an account on their website. This process typically involves providing your personal information, payment details, and verifying your identity. Be sure to follow the provider’s instructions carefully to ensure a smooth account setup.
5. Schedule the Video Visit
After creating your account, log in to the video visit provider’s website and navigate to the scheduling section. You’ll need to enter the inmate’s visiting information, select a date and time for the visit, and choose the duration of the session. Some providers may offer scheduling flexibility, allowing you to book visits up to 30 days in advance.
6. Confirm the Visit
Once you’ve scheduled the video visit, it’s important to confirm the details with the inmate. They may need to inform their unit staff of the scheduled visit, so they can prepare accordingly. Additionally, make sure to confirm the date, time, and duration of the visit with the video visit provider to avoid any scheduling conflicts.
7. Prepare for the Visit
Before the scheduled video visit, ensure that you have a stable internet connection and a compatible device, such as a computer, smartphone, or tablet. Familiarize yourself with the video visit provider’s software or app, and make sure you understand how to use it. Also, consider preparing any items you’d like to give to the inmate during the visit, such as letters or care packages.
8. Conduct the Video Visit
On the day of the visit, log in to the video visit provider’s website or app at the scheduled time. Follow the instructions provided by the provider to initiate the video call with the inmate. Make sure to be punctual and maintain a respectful demeanor during the visit.
By following these steps, you can successfully schedule and conduct a video visit with an inmate. Staying connected with your loved ones during their time behind bars can provide them with emotional support and help them maintain a sense of normalcy.
