How to recover a file after its been quarantined Norton
In today’s digital age, computer viruses and malware have become a common threat to our data security. Norton, one of the most popular antivirus software, often quarantines files that it deems potentially harmful. While Norton’s primary function is to protect your computer, there may be instances where a file gets mistakenly quarantined. In such cases, it is crucial to know how to recover a file after it has been quarantined by Norton. This article will guide you through the process step by step.
Step 1: Open Norton Security
The first step to recover a file from Norton’s quarantine is to open the Norton Security software on your computer. You can do this by clicking on the Norton icon in your system tray or by searching for “Norton” in your computer’s search bar.
Step 2: Navigate to the Norton Security Center
Once the Norton Security software is open, navigate to the Norton Security Center. This is where you can view and manage your quarantined files.
Step 3: Access the Quarantine
In the Norton Security Center, locate the “Quarantine” section. This is where Norton stores files that it has quarantined. Click on the “Quarantine” tab to view the list of quarantined files.
Step 4: Select the File You Want to Restore
Scroll through the list of quarantined files and select the file you want to recover. You can identify the file by its name, file type, and the date it was quarantined.
Step 5: Restore the File
Once you have selected the file, click on the “Restore” button. Norton will then move the file from the quarantine to its original location on your computer.
Step 6: Confirm the Restoration
After the file has been restored, Norton will display a confirmation message. Make sure to check the file’s location to ensure that it has been restored correctly.
Additional Tips
– If you cannot find the file in the quarantine, it may have been deleted permanently. In this case, you can try using a file recovery tool to recover the deleted file.
– If you have multiple files that need to be restored, you can select all the files you want to recover and then click on the “Restore” button.
– If you are unsure about the safety of a file, it is best to leave it in the quarantine. Norton will continue to monitor the file for any malicious activity.
In conclusion, recovering a file after it has been quarantined by Norton is a straightforward process. By following the steps outlined in this article, you can quickly and easily restore your quarantined files and ensure that your computer remains secure.
