Do all Kohl’s do Amazon returns? This is a common question among shoppers who are looking to return items purchased from Amazon but are unsure about the process at Kohl’s. In this article, we will explore the relationship between these two retail giants and how Kohl’s handles Amazon returns.
Kohl’s is a well-known department store chain in the United States, while Amazon is the world’s largest online retailer. Both companies offer a wide range of products, and many customers find it convenient to shop from both platforms. However, when it comes to returns, the process can vary depending on the retailer and the original purchase channel.
Understanding the Kohl’s Return Policy
Kohl’s has a straightforward return policy for items purchased directly from their stores or website. Customers can return most items within 180 days of purchase, provided they have the original receipt or a valid Kohl’s charge card. However, when it comes to returns of items purchased from Amazon, the policy is a bit different.
Amazon Returns at Kohl’s
While Kohl’s does not have a direct partnership with Amazon that allows for seamless returns, they do offer a service that can help customers return Amazon purchases. If a customer has purchased an item from Amazon and wants to return it to a Kohl’s store, they can follow these steps:
1. Contact Amazon customer service to request a return authorization.
2. Once the return authorization is obtained, the customer can take the item to their nearest Kohl’s store.
3. The Kohl’s associate will process the return as if it were a Kohl’s purchase, and the customer will receive a store credit or refund, depending on their preference.
Important Considerations
It’s important to note that not all Amazon purchases can be returned to Kohl’s. Some items may be excluded from this return process, and it’s best to check with Amazon’s return policy for specific details. Additionally, customers should be prepared to provide proof of purchase, such as the original Amazon receipt or confirmation email.
Conclusion
In conclusion, while not all Kohl’s locations offer direct Amazon returns, customers can still return Amazon purchases to a Kohl’s store by following the outlined steps. This service provides convenience for those who prefer to shop from both Amazon and Kohl’s but may find it easier to return items in person. However, it’s always a good idea to review both retailers’ return policies to ensure a smooth and hassle-free return process.
